Policies and Procedures


Studio policies and procedures

General studio policies

Our studio policies are in place to help maintain the safety and professionalism of our studio. We ask that all students and their families who enter Charb Arts Studios adhere to these policies both in and out of class.

Students are asked to wear proper dance attire and hair must be tied back securely for each class. No jewelry is allowed. (Please refer to our dress code for suitable attire for each class).

  1. Students are not allowed to leave the classroom/studio without permission.
  2. Ten minutes grace period will be accepted for latecomers. However, due to safety (lack of warm-up) and class disturbance, no one may join a class in progress after that time.
  3. No gum is permitted in the studio.
  4. Only water in bottles is permitted in the studios during class. Other food and drinks are restricted to the waiting area only.
  5. Please do not interrupt a class in progress. Parents are not permitted in the studios during classes.
  6. If a problem should arise with your child please talk to the Studio Director directly. Please refrain from approaching other teachers. The Studio Director will handle any issues that may arise.


If your child is going to be absent, particularly should it be a last minute absence, please email us at dance@charbarts.com and call us at 416-551-6461 and leave us a voicemail if no one is able to take your call. This is particularly important if your child is in our After School Pick-up Program (ASPP), as our team will need to know as soon as possible if a child will not be present for pick up.

Missed classes

Everybody misses classes for one reason or another but it is important that you attend your regularly scheduled class. If you do miss a class we encourage you to contact us to reschedule a make-up class within the term. There are no refunds for missed classes. From January onward each class will be working on a specific routine and therefore it will be difficult to participate in make-up classes. The work that you are doing in your own class is very important and your attendance is essential. Absenteeism from March onward may result in the student's limited participation in a Recital number.

Class cancellations

The studio reserves the right to combine or cancel classes in the event of low attendance. The studio reserves the right to cancel classes due to inclement weather or other emergencies. Please call the studio and listen to the message on the machine if there is a question regarding class cancellation and an email will be sent out as well.

Recital & costume policies

  1. Each child will have 1 Recital dance and costume per class that they participate in.
  2. Parents must purchase tickets at the end of the year for the Recital
  3. Tickets and costumes fees are not included with monthly tuition.

Recital costumes 
Recital costumes are ordered the week before Winter Break. Costumes must be paid for by the studio in advance, and once ordered cannot be canceled or returned. A non-refundable costume fee per costume is required by December 1st. Not all recital costumes are not custom made – some are ordered by catalogue and they are sized to fit the average person of that size. We usually “error” on the large side, as costumes are easier to take up than to let out. We make every effort to give each dancer the best fit possible with standard size costumes.

Tuition & payment policies

Monthly payments are due by September 1st, December 1st and March 1st of the year. Tuition is due regardless of holidays or absences. Items returned NSF by a financial institution will incur a $60 charge. Accounts overdue by more than 30 days will be charged 2% per month interest. After 4 weeks of not receiving payment child will be unable to attend classes until payment is received. Statements will not be sent until an account is past due. A $50 processing fee is applied to each student who withdraws from the program.

Returned checks 
All returned checks receive a $25 charge to cover bank fees and processing.

Refund policy 
Any withdrawal from a program results in a $50 administration fee


For each term:

Up to and including the first class full refund less $50 charge
After 2 classes 70% refund of program less $50 charge
After 3 classes no refund 


Up to 2 weeks notice - full refund less $50 process fee

Less than 2 weeks notice - non-refundable

We reserve the right to cancel our camps due to small numbers 1 week in advance with full refund to our customers

Tuition payment is expected until the studio is officially notified that a student has withdrawn by the parent/guardian.

Classroom policies

Contacting your instructor
Classes are scheduled back-to-back. In an effort to run as close to schedule as possible, instructors will not be able to visit with parents or students between classes. All of our instructors will be happy to speak with you outside of class time. Please contact the director by phone or email and leave a message and a convenient time to return your call.

Students will be placed in classes that are most appropriate for their age and ability. It is important that students do not advance too rapidly, missing important training along the way. Class instructors will decide placement.

Holidays & closings 
Please refer to our website calendar and monthly newsletter.

Drop off & pick up 
Students should be dropped off and picked up within ten minutes of their scheduled class time. We are not staffed to supervise children for extended periods of time outside of the classroom. If you have an emergency or get caught in traffic, please call the studio so we can let your dancer know where you are.

Dress code 
Proper dance attire is important so that our instructors can properly train their students, and is an important part of the discipline instilled in a young dancer. Proper attire and shoes are required for each class. Hair should be pulled back out of the face for all classes, unless otherwise specified by the instructor. Please read and download our detailed dress code for specific classes here.

Personal property 
Be sure to label your belongings, and please do not bring toys, purses, cell phones or any other item in which you do not want to lose. Shoe bags/backpacks may be put into the change room provided. Charb Arts is not responsible for any lost or stolen items. Unlabeled items we find will be placed in “Lost and Found”. They will be stored until it becomes full, then they will be given to a local shelter. Remember, if your lost item is labeled it will be much easier for us to return it to you!

Parking and Entrance to Studio

Charb Arts Studio has free parking in the big Loblaws parking lot, located behind the 2238 Dundas Street West building. From the parking lot you can enter through the common door marked 2238 Entrance, located to the right of the private studio door. From the front of the building we are located on the main floor in Suite 111. We ask all Charb families to respect the common space of the building and keep the volume low.  

Current events

We want you and your dancer to stay informed so that you may both have an awesome dance experience. Expect monthly newsletters, which will be posted on our bulletin board and  emailed to you. Consider joining our Charb Arts Facebook page to stay up-to-date on our current events.





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Contact CharbArts

(416) 551-6461

Email us 

2238 Dundas St West Suite 111, Toronto ON M6R 3A9
Dundas St West @ Bloor Street //
TTC: Dundas West Station